Privacy Policy

Aeon Security ("we," "our," or "us") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services in the United States.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, or fill out a form on our website, we may collect personal information such as your name, email address, phone number, company name, job title, and mailing address.

Technical Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing behavior data.

Business Information

In the course of providing our security solutions and services, we may collect business-related information such as project requirements, facility details, and technical specifications relevant to your security needs.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested information about our products and services
• To process and fulfill quote requests and service agreements
• To improve our website, products, and services based on user feedback and usage patterns
• To send periodic communications about product updates, industry news, and promotional offers (with your consent)
• To comply with legal obligations and protect our rights and interests
• To detect, prevent, and address technical issues and security threats

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or providing services to you, subject to confidentiality agreements.
• Business Partners: We may share relevant project information with our technology partners, including Axis Communications, to provide you with appropriate product recommendations and support.
• Legal Requirements: We may disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of Aeon Security, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. These technologies help us understand how visitors interact with our website, remember your preferences, and improve site performance.

We may use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly and cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our website by collecting anonymous statistical data.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: Opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
• Data Portability: Request your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through our website or other communication channels.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.